Terms of service

Last Updated: 1 March 2026

Welcome to www.phytomo.co (“Website”). These Terms of Service (“Terms”) govern your access to and use of our website and the purchase of products from Phytomo (“we”, “our”, “us”). By accessing or using this Website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our Website.

1. Eligibility to Use

By using this Website, you confirm that:

You are at least 18 years of age
You are legally capable of entering into a binding contract under Indian law

2. Products & Services

Phytomo offers skincare and personal care products for sale through this Website.

All product descriptions, images, ingredients, and prices are provided for informational purposes
We reserve the right to modify, discontinue, or limit quantities of any product without prior notice
Product colours and textures may vary slightly due to screen settings and formulation batches

3. Orders & Payments

Orders are accepted subject to availability and confirmation
Prices are listed in INR and are inclusive/exclusive of taxes as mentioned
Payments are processed through secure third-party payment gateways
Phytomo is not responsible for payment failures caused by banks, gateways, or technical issues

We reserve the right to cancel or refuse any order at our discretion.

4. Shipping & Delivery

Delivery timelines are estimates and may vary based on location and logistics partners
Delays due to force majeure events (weather, strikes, government restrictions, etc.) are not our liability
Risk of loss passes to you upon successful delivery

5. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy, available separately on the Website.
By placing an order, you acknowledge and accept the terms of that policy.

6. Use of Website

You agree not to:

Use the Website for any unlawful or fraudulent purpose
Attempt to gain unauthorized access to systems or data
Copy, reproduce, sell, or exploit any part of the Website without written permission
Upload viruses, malware, or harmful code

We reserve the right to restrict or terminate access if misuse is detected.

7. Intellectual Property

All content on this Website, including:

Brand name, logo, text, images, graphics, product names, formulations, and designs

are the exclusive intellectual property of Phytomo and protected under applicable Indian laws.

Unauthorized use is strictly prohibited.

8. Disclaimer

Products are intended for external use only, unless stated otherwise
Results may vary from person to person
Information on the Website is not a substitute for medical advice
Always perform a patch test before using skincare products

Phytomo is not liable for adverse reactions arising from improper use or undisclosed sensitivities.

9. Limitation of Liability

To the maximum extent permitted by law, Phytomo shall not be liable for:

Indirect, incidental, or consequential damages
Loss of profits, data, or business
Any damages arising from use or inability to use the Website or products

Our total liability shall not exceed the amount paid for the product in question.

10. Third-Party Links

The Website may contain links to third-party websites.
Phytomo is not responsible for their content, policies, or practices.

11. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use your data.

12. Modification of Terms

We reserve the right to update or modify these Terms at any time without prior notice.
Continued use of the Website constitutes acceptance of the updated Terms.

13. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts in India.